Please help....I can't

Published on November 2, 2003 By Lady Aarielle In Stardock Software

Hi all-
Please help--this problem has existed for several months. I cannot view ratings nor can I download more skins. There are no error messages given....it simply performs as if it's downloading, but the skin does not show up in either "Display Properties" or "WindowBlinds Configuration"!

The only way I could circumvent this problem was to re-download "WindowBlinds".....as if I had just purchased the product. I can't re-install "WindowBlinds" everytime the site does not let me download more WB. The ratings, however, are not viewable unless I log out, but as soon as I log in the ratings disappear....regardless of whether I have just redownloaded WB or not.

I am a level 4 user, I have the read the FAQ's but nothing there has helped, I cross referenced the account, I have written "Stardock Support" adnauseam....they NEVER reply!!! >

PLEASE HELP...I'm at the end of my rope and not a happy camper. I love WC and try to support it by purchasing products and membership and you all have helped me out no matter how simple or difficult my questions are....so please help me out on this one. I'm at my wits end!!!

Thanks.

Comments (Page 2)

Lady Aarielle

on Nov 04, 2003

Gary, I'm still trying to download a skin but grrrr....no luck!
There are about 30 things in 'All Programs' related to WinCutomize and I don't know where to find the version!!

You're terrific....thank you!

I'm still tinkering with it in hopes of getting it to work...anything else to try.....short of a stick of dynamite!!!

yrag

on Nov 04, 2003

SDC is Stardock Central...it's where you download all the Stardock proggies. It should be in your Start Menu and your System Tray. If you don't have it (that would explain a lot) get it here https://www.stardock.com/sdnet_login.asp and install it. After you install let me know what version it shows you having as noted in #13.

Lady Aarielle

on Nov 04, 2003

OK, I tried everything and we made a little progress....the version is 4.1 and now when I try to download a WB skin a ballon opens near the clock saying that it has downloaded a skin, however, it doesn't give the name of the skin and when that happens it does not show up in either 'Display Properties' or WB Configuration'. I went to check anyway and sure enough it is not there.

yrag

on Nov 04, 2003

OK...we are making progress

1st: make sure in SDC you have checked 'Show pre-release versions' (lower left). Then if a newer version shows for WB hit the update button. 2nd: The little balloon poping up is correct, soooooooo....pick a skin you know the name of. Download it and click on it and when the balloon comes up, see if that name is now in your WB folder (C:\Program Files\Stardock\Object Desktop\WindowBlinds).

Lady Aarielle

on Nov 04, 2003

OK, I did everything you said...I download and everything seems to be OK then the baloon pops up with no skin name saying a new skin has been installed but it still does not show up in either 'DP' or 'WB Conf.'!

Lady Aarielle

on Nov 05, 2003

Sorry, yes it's in the folder but it does not show up in "DP' or 'WB Conf,'.

yrag

on Nov 05, 2003

What skin is loaded right now?

Lady Aarielle

on Nov 05, 2003

The one I'm using right now? "Rise" by Dark Mist

yrag

on Nov 05, 2003

OK ...what is the exact WB version # you have installed?...get it from SDC

Lady Aarielle

on Nov 05, 2003

When I open SDC and go to help>about StarDock Centra> version:1.15a217. build:13

Lady Aarielle

on Nov 05, 2003

When I open SDC and go to help>about StarDock Centra> version:1.15a217. build:13

Lady Aarielle

on Nov 05, 2003

When I open StarDock Central..help>about Stardock Central> versio:1.15a217. build 13

Lady Aarielle

on Nov 05, 2003

When I open StarDock Central..help>about Stardock Central> versio:1.15a217. build 13

Lady Aarielle

on Nov 05, 2003

When I open StarDock Central..help>about Stardock Central> versio:1.15a217. build 13

Lady Aarielle

on Nov 05, 2003

When I open StarDock Central..help>about Stardock Central> versio:1.15a217. build 13

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