Please help....I can't

Published on November 2, 2003 By Lady Aarielle In Stardock Software

Hi all-
Please help--this problem has existed for several months. I cannot view ratings nor can I download more skins. There are no error messages given....it simply performs as if it's downloading, but the skin does not show up in either "Display Properties" or "WindowBlinds Configuration"!

The only way I could circumvent this problem was to re-download "WindowBlinds".....as if I had just purchased the product. I can't re-install "WindowBlinds" everytime the site does not let me download more WB. The ratings, however, are not viewable unless I log out, but as soon as I log in the ratings disappear....regardless of whether I have just redownloaded WB or not.

I am a level 4 user, I have the read the FAQ's but nothing there has helped, I cross referenced the account, I have written "Stardock Support" adnauseam....they NEVER reply!!! >

PLEASE HELP...I'm at the end of my rope and not a happy camper. I love WC and try to support it by purchasing products and membership and you all have helped me out no matter how simple or difficult my questions are....so please help me out on this one. I'm at my wits end!!!

Thanks.

Comments (Page 4)

yrag

on Nov 05, 2003

Something is not right... in the Start Menu/Programs scroll up to Object Desktop and tell me the programs it shows....

click on my nick...that's what I want. Click again on the image and it will enlarge

[Message Edited]
[Message Edited]

Lady Aarielle

on Nov 05, 2003

Hope this works.

Lady Aarielle

on Nov 05, 2003

Sorry I tried to send you a screen shot but not too sure how to do it here.

yrag

on Nov 05, 2003

upload it thru edit account/ edit-upload desktop

yrag

on Nov 05, 2003

OK...that's fine. I want you to go to the WB skin section and download 'Bubble Wrap' to a temp folder. Open WB config and click 'install from disk'. Point to that file and double click on the file. Does it now show in your skin list at bottom of WB config? If it does,click on it and then hit 'apply' and see if it does.

[Message Edited]
[Message Edited]

Lady Aarielle

on Nov 05, 2003

The strangest things happen to me here! It indicates there are 50 replies and when look only 49 are here!?!

yrag

on Nov 05, 2003

...one problem at a time.....

Lady Aarielle

on Nov 05, 2003

WOW! FAR OUT!!

Gary, you did it!!!!

Please tell me I'm not going to have to go through all this every week or so.

Thank you soooo much, Gary!!!

You'll probably run like the plague next time you see my name on these boards!

Thanks again!

yrag

on Nov 05, 2003

No, you are not going to have to go thru this again and no I don't, and will not, run every time I see your name and you are more then welcome...that's what we're here for

Keila

on Nov 05, 2003

yrag

Lady Aarielle

on Nov 11, 2003

Hello again-
Please help.....I can't download again!!

Thanks.

yrag

on Nov 11, 2003

You're just not having a good week!!!!.....at this point don't change anything. I think it might be more a server problem then you. Give it a little time and see if your situation improves.

If this doesn't come around, by all means let us know and we'll tackle it again........

[Message Edited]

Lady Aarielle

on Nov 12, 2003

Thanks Yrag.....I'll do that.

yrag

on Nov 12, 2003

kongit

on Nov 12, 2003

[Message Edited]

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